At BBNOVA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Personal Information:
- Account Information: Name, email address, contact details
- Billing Information: Payment details through PayPal (we don't store payment information)
- Website Information: URLs for traffic delivery
- Communication Data: Emails, support tickets, and chat conversations
Technical Information:
- Usage Data: IP addresses, browser type, device information
- Cookies: Session cookies for website functionality
- Analytics: Website usage patterns and service performance
2. How We Use Your Information
- Process and manage your traffic orders
- Provide customer support
- Send service notifications
- Deliver purchased website traffic
- Process payments securely
- Improve our services
- Prevent fraud and abuse
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal data to third parties.
Limited Sharing Occurs With:
- Payment Processors: PayPal for payment processing
- Service Providers: Hosting and infrastructure partners under strict confidentiality
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information:
🔒
Encryption
SSL encryption for data transmission
🛡️
Access Control
Limited access to authorized personnel only
5. Data Retention
We retain your personal data only as long as necessary for legitimate business purposes:
| Data Type |
Retention Period |
Purpose |
| Account Information |
3 years after last activity |
Service delivery and support |
| Billing Records |
7 years |
Legal and tax compliance |
| Website Analytics |
2 years |
Service improvement |
| Support Communications |
3 years |
Customer service quality |
6. Your Privacy Rights
You have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restriction: Limit how we use your data
- Portability: Receive your data in readable format
- Objection: Object to certain processing
To exercise any of these rights, please contact us at admin@bbnova.com. We will respond within 30 days.
7. Cookies and Tracking
We use essential cookies for website functionality:
- Session management
- Login functionality
- Security features
- Website performance
- User behavior analysis
- Service improvement
8. International Data Transfers
As an India-based company, we primarily process data within India. However, some service providers may be located outside India. We ensure adequate protection through:
- Standard contractual clauses
- Data processing agreements
- Privacy Shield compliance (where applicable)
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the new policy on our website
- Sending email notifications to active users
- Updating the "Last Updated" date
11. Contact Us
For privacy-related questions or to exercise your rights, contact us:
Your Privacy Matters
By using BBNOVA services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.